Privacy policy

Privacy Policy of Shiningboxes

Dernière mise à jour : 26 mai 2025

Introduction:

This Privacy Policy explains how shiningboxes.store ("Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit, use our services, make purchases on shiningboxes.com ("Site"), or otherwise communicate with us regarding the Site (collectively, "Services"). For purposes of this Privacy Policy, "you," "your," and "yours" refer to you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we collect under this policy.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised policy will be posted on the Site with an updated "Last Updated" date, and we will take steps required by applicable law.

How We Collect and Use Personal Information

To provide Services, we collect personal information from various sources (as detailed below). Uses include:

  • Communicating with you

  • Providing/improving Services

  • Complying with legal obligations

  • Enforcing terms of service

  • Protecting rights of users/services

Types of Personal Information Collected

     A. Directly Provided Information

  • Contact details (name, address, phone, email)

  • Order information (billing/shipping address, payment confirmation)

  • Account credentials (username, password, security questions)

  • Customer service communications

     B. Usage Data

     Automatically collected via cookies/pixels:

  • Device/browser information

  • IP address, network data

  • Interaction patterns with Services

C. Third-Party Information

     From:

  • Service providers (e.g., Shopify)

  • Payment processors (bank/card details)

  • Tracking technologies (pixels, SDKs)

Use of Personal Information

Purpose Legal Basis (EEA)
Order processing/account management Contract fulfillment (Art. 6(1)(b) GDPR)
Marketing promotions Legitimate interest (Art. 6(1)(f) GDPR)
Fraud prevention Legitimate interest (security)
Customer service improvements

Legitimate interest (business relationship)

Cookies and Tracking

  • We use cookies for site operation/analytics (see Shopify Cookies).

  • Manage cookies via browser settings (blocking may affect functionality).

  • We honor Global Privacy Control (GPC) signals. Learn more: globalprivacycontrol.org.

Disclosure of Personal Information

     We may share data with:

  • Service providers (IT, payment, shipping)

  • Marketing partners

  • Affiliated companies

  • During mergers/legal compliance

Children's Data

     Services are not intended for children. We do not knowingly collect minors' information.

Security & Retention

  • No security method is 100% foolproof.

  • Retention periods vary based on legal/business needs.

Your Rights

     Depending on residency, you may have rights to:

  • Access/Know your data

  • Request deletion/correction

  • Data portability

  • Opt-out of sales/targeted ads

  • Withdraw consent

Contact Us

     For questions/rights requests:

  • Email: sales@shiningboxes.com

  • Address:
    No. 113, Baishashui Road,
    Changxing Street, Tianhe District,
    GUANGZHOU, GD, 510000, CN